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Changing Rental Plans

Upgrading or downgrading your Zoomo rental plans

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Written by Zoomo Operator
Updated over a month ago

Upgrading or Downgrading Zoomo Rental Plans

You can request an upgrade or downgrade of an existing Zoomo Rental Plan by contacting Zoomo Support via MyZoomo App Chat to understand what you're eligible for.

Swapping from Theft Cover to a Deposit


Swapping from Theft Cover to a Deposit can be handled by contacting Zoomo Support via MyZoomo App Chat.

Swapping from Deposit to Theft Cover


Similarly, you can swap from Deposit to Theft Cover by contacting Zoomo Support via MyZoomo App Chat.

Upgrading / Downgrading from a Rental Plan


Keeping the Same Bike & Battery

Upgrading or Downgrading from a Rental Plan where you intend to keep the same Bike and Battery can be handled by contacting Zoomo Support via MyZoomo App Chat.

Swapping the Bike & Battery

Upgrading or Downgrading from a Rental Plan where you intend to swap the Bike and Battery will require:

  1. Visiting a Zoomo Store

  2. Requesting the swap to a new Bike or Battery

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