Upgrading or Downgrading Zoomo Rental Plans
You can request an upgrade or downgrade of an existing Zoomo Rental Plan by contacting Zoomo Support via MyZoomo App Chat to understand what you're eligible for.
Swapping from Theft Cover to a Deposit
Swapping from Theft Cover to a Deposit can be handled by contacting Zoomo Support via MyZoomo App Chat.
Swapping from Deposit to Theft Cover
Similarly, you can swap from Deposit to Theft Cover by contacting Zoomo Support via MyZoomo App Chat.
Upgrading / Downgrading from a Rental Plan
Keeping the Same Bike & Battery
Upgrading or Downgrading from a Rental Plan where you intend to keep the same Bike and Battery can be handled by contacting Zoomo Support via MyZoomo App Chat.
Swapping the Bike & Battery
Upgrading or Downgrading from a Rental Plan where you intend to swap the Bike and Battery will require:
Visiting a Zoomo Store
Requesting the swap to a new Bike or Battery