Upgrading or Downgrading Zoomo Rental Plans
You can request an upgrade or downgrade of an existing Zoomo Rental Plan by contacting Zoomo Support via MyZoomo Chat or [email protected] to understand what you're eligible for.
Swapping from Theft Cover to a Deposit
Swapping from Theft Cover to a Deposit can be handled by contacting Zoomo Support via MyZoomo Chat or [email protected].
Swapping from Deposit to Theft Cover
Similarly, you can swap from Deposit to Theft Cover by contacting Zoomo Support via MyZoomo Chat or [email protected].
Upgrading / Downgrading from a Rental Plan
Keeping the Same Bike & Battery
Upgrading or Downgrading from a Rental Plan where you intend to keep the same Bike and Battery can be handled by contacting Zoomo Support via MyZoomo Chat or [email protected].
Swapping the Bike & Battery
Upgrading or Downgrading from a Rental Plan where you intend to swap the Bike and Battery will require:
Scheduling an Appointment in a Zoomo Store
Visiting a Zoomo Store
Requesting the swap to a new Bike or Battery
You can book an appointment via the MyZoomo App.