Skip to main content

How to resolve Error Code 02, B1 or B2?

Zoomo Operator avatar
Written by Zoomo Operator
Updated yesterday

Zoomo Bikes are equipped with preventative maintenance alerts to ensure your riding safety. Read on to see what the error code means and recommended actions.

Error Code 02, B1 or B2: Short Circuit Detection

Explanation: Larger than usual current draw from the battery; this maybe due to a short-circuit event.

Actions:

  1. Take the battery out and put it back in the Zoomo Bike.

  2. Check if the battery connection is loose, especially the nut on the bike or battery terminal.

If the problem persists, book a repair via the MyZoomo App.

ℹ For our stores in Spain and Germany, there's no need for a repair appointment. We are accepting walk-ins only, so please try to go to the store earlier in the day. Allow enough time for your repair as it operates on a first-come, first-served basis. Your bike might not be ready on the same day.

Did this answer your question?