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How to resolve Error Code 14 on my bike?

Zoomo Operator avatar
Written by Zoomo Operator
Updated over a week ago

Zoomo bikes are equipped with preventative maintenance alerts to ensure your safety while riding. Read on to see what the error code means and recommended actions.

Battery Error

The error code will appear on the bottom right corner of your display.

Error Code 14 - Regeneration does not work

Explanation: This error code can sometimes come up when going down a very steep hill at high speed.

Action:

  1. Stop the bike completely, then remove and reinsert the battery before turning it on to restart the system.

  2. If error persists, a firmware update is required on this bike which can be done remotely by Zoomo. Please contact us via MyZoomo App chat.

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