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How to resolve 05 Error Code?
How to resolve 05 Error Code?
Support Zoomo avatar
Written by Support Zoomo
Updated over a year ago

Zoomo Bikes are equipped with preventative maintenance alerts to ensure your riding safety. Read on to see what the error code means and recommended actions.

Battery Error

Error Code 05: Motor hall sensor signal error or lost

Explanation: The motor controller is not receiving a signal from the hall sensor located inside the motor. This is commonly due to a loose connection between the motor controller and the motor.

Action:

  1. Check for damage on the motor cable and signs of water ingress on the motor cable connector.

  2. If either is found, please book a repair appointment on the MyZoomo App.

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