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How to resolve Error Code 11, B6 or B10?

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Written by Zoomo Operator
Updated over a week ago

Zoomo Bikes are equipped with preventative maintenance alerts to ensure your riding safety. Read on to see what the error code means and recommended actions.

Battery Error

Error Code 11, B6, or B10: Over temperature protection

Explanation: The motor controller or the battery has overheated from excessive use or direct sun exposure.

Action: Turn off your Zoomo bike and let it cool down for 20 minutes. Make sure it’s kept out of direct sunlight.

If the problem persists, book a repair via the MyZoomo App.

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