You can book a repair through the MyZoomo app.
Regularly servicing your e-bike is essential for its performance and your safety. We recommend booking a service appointment periodically and whenever you notice an issue, such as a strange noise from the motor, a problem with your brakes, or a flat tire.
To Book a Repair or Service at a nearby Zoomo Workshop.
Select the Zoomo you want to Book a Repair for
Tap on Book a Service
Select the Workshop that's closest to you
Proceed to Book an Appointment at a suitable time
Once completed, you'll receive a Confirmation Email with the Location, Date, and Time of your Appointment.
For our stores in Spain and Germany, there's no need for a repair appointment. We are accepting walk-ins only, so please try to go to the store earlier in the day. Allow enough time for your repair as it operates on a first-come, first-served basis. Your bike might not be ready on the same day.