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Report your Zoomo as Stolen

Learn how to report your Zoomo as stolen and what it means for recovery efforts

Zoomo Operator avatar
Written by Zoomo Operator
Updated over 2 weeks ago

How to report your Zoomo as stolen and what to expect next

Available on iOS in Version 1.3.0+, Android in Version 1.2.0+ and app.ridezoomo.com

You can attempt to locate your bike yourself by using the GPS tracker in the My Zoomo App.

  1. Open the app and tap the bike icon to see its last known location.

  2. Use the displayed GPS location to guide you to the bike.

To report your Zoomo as stolen:

  1. Tap on your Bike Details


  2. Tap on Report Stolen

  3. Follow the questions and prompts to have the best results in recovery.

  4. Enter a Police Report Number or tap Skip to submit one later.

  5. Once submitted, you can return to the Home Screen

Zoomo HQ will be automatically notified when your report your Zoomo as stolen and engage you to help recover it.

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