How to resolve Error Code 31 on my bike?

Zoomo bikes are equiped with preventative maintenance alerts to ensure your safety while riding. Read on to see what the error code means and recommended actions.

Battery Error

The error code will appear on the bottom right corner of your display.


Error Code 31 - Firmware is damaged or lost in the controller

Explanation: Firmware update has not occurred successfully

Action: A firmware update is required on this bike which can be done remotely by Zoomo. Please contact us at