How to resolve Error Code 12 on my bike?

Zoomo bikes are equiped with preventative maintenance alerts to ensure your safety while riding. Read on to see what the error code means and recommended actions.

Battery Error

The error code will appear on the bottom right corner of your display.


Error Code 12 - Motor temperature over protection setting
Explanation: The motor has overheated from excessive use. 
  1. Turn off bike and let it cool down for 20 minutes.
  2. Please check motor cable connector is connected securely
If the error persists, please book a repair appointment on the MyZoomo mobile app or MyZoomo Web so that our mechanics can take a closer look and fix the error.