How to resolve Error Code 09 and 10 on my bike?

Zoomo bikes are equiped with preventative maintenance alerts to ensure your safety while riding. Read on to see what the error code means and recommended actions.

Battery Error

The error code will appear on the bottom right corner of your display.

Error Code 09 and 10 (US only) - Issue with bike throttle connection
Explanation: The issue might be due to the voltage reading being out of range or throttle is not detected at all.
Action: Please check throttle connection to bike.
If error persists, please book a repair appointment on the MyZoomo mobile app or MyZoomo Web so that our mechanics can take a closer look and fix the error.