How to resolve Error Code 05 on my bike?

Zoomo bikes are equiped with preventative maintenance alerts to ensure your safety while riding. Read on to see what the error code means and recommended actions.

Battery Error

The error code will appear on the bottom right corner of your display.


Error Code 05 - Motor hall sensor signal error or lost
Explanation: The motor controller is not receiving a signal from the hall sensor located inside the motor. This is commonly due a loose connection between the motor controller and motor.
  1. Check for damage on the motor cable and for signs of water ingress on the motor cable connector.
  2. If either is found, please book a repair appointment on the MyZoomo mobile app or MyZoomo Web so that our mechanics can take a closer look and fix the error.