Installing the Battery
To install your battery safely:
Use two hands to guide the battery straight into the cradle
Make sure the battery lines up correctly before inserting
Do not drop or force the battery into place
Once inserted, turn the key to lock it
Remove the key and gently check that the battery is secure
Removing the Battery
When removing the battery:
Always use two hands
One hand on the handle
One hand supporting the back of the battery
Lift the battery straight up
If needed (e.g. with a rear rack or low saddle), remove it carefully from the side
Important Tips
Always handle the battery with care to avoid damaging the connectors
Incorrect handling can cause damage, and repair costs may be charged
Remember: “Two hands every time” to keep things safe and working properly
If you’re unsure or having trouble, reach out to support, we’re here to help.