Available on iOS only
Sometimes, we may ask you to share logs with us to help debug issues more seamlessly; especially if you're having trouble with your Account or Location Issues.
You can do this whilst being logged in and logged out on MyZoomo iOS.
Logged In
If you're logged into MyZoomo, and want to share logs:
Pull the bottomsheet and select Settings
Select Share Logs from the Settings Screen
Share directly in Store, or via Email
Logged Out
Open MyZoomo App
Tap on the ℹ info-icon in the top-right-hand corner
Tap Share Logs
Share directly whilst in Store, or via Email to our team
After sharing logs, we'll be able to debug and help resolve issues you may be having.